Arrange enterprise services into a catalog and speed up support for incoming requests so your employees obtain the help they need, speedy and trouble-free of charge b) Incident Management: At times, your organisation's service might get disrupted, bringing about client dissatisfaction. The ITIL Incident Management approach helps conquer these disruptions https://enterprise-service-manage81257.win-blog.com/13843966/5-simple-statements-about-help-organizations-deliver-employee-services-explained