You do not have to tolerate harassment from Patenaude & Felix or any other debt collection agency. Repeated phone calls, especially at odd hours, may be considered harassment under federal law. Collectors are also barred from making false threats about lawsuits, wage garnishment, or arrest when they have no legal authority to do so.
Another key issue is the absence of written debt va... https://protectionforconsumers.com/dealing-with-patenaude-felixs-phone-harassment/