Most Messenger questions are predictable. That’s not a criticism. It’s a pattern. A Messenger AI agent absorbs that repetition so humans aren’t stuck typing the same response all day. I’ve watched energy levels change once that noise disappears. Exei fits into existing workflows without forcing a big reset. Support feels lighter. Which matters more than people admit. https://medium.com/@aidanbutler110/messenger-ai-agent-as-a-conversational-system-not-a-shortcut-0155af4b8c34